Last updated: March 12, 2025
The provision of services through the Website and App implies acceptance of this refund policy.
This refund policy applies to services contracted through our Website and App. By making payment for the services, the user accepts the terms and conditions set out herein.
Services may be paid using the following methods:
Payment must be made based on the proforma invoice sent to the client. Once the payment is confirmed, IGOLAW SLP will issue and send the corresponding invoice.
Payments made via bank cards through secure electronic payment gateways are protected. All data provided during the transaction is encrypted and secured under the Secure Socket Layer (SSL) protocol, ensuring confidentiality and data integrity.
All payments made through the Stripe and SumUp platforms are processed in accordance with their respective Payment Policies.
Refund requests must be submitted in writing through IGOLAW SLP’s support channels, with documentation supporting the request. The processing time will be communicated to the client upon receipt of the request.
To request a refund, the user must send an email to info@igolaw.com including:
Requests will be reviewed within 5 business days. If approved, the refund will be processed using the same payment method within 10 days of approval.
All refund requests will be reviewed individually, and the final decision will be at the discretion of IGOLAW SLP in accordance with the terms of the service contract.
We reserve the right to amend this policy at any time.
For questions, please contact us at: info@igolaw.com or (+34) 685 246 503.
Publishing or contracting services via the Website or App implies explicit acceptance of this Refund Policy, including the Pricing and Payment Policy.